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Reference Documents


 

Governance Documents

Last Updated Title
Apr 2010 Operating Procedures Manual
Apr 2010 Rules of Association
2008

Customer Complaints Scheme
- Scheme Members Deed Poll
- Scheme Terms of Reference

 

Codes of Practice & Guidelines

Date Approved Title
Feb 2010 Premises Wiring Code
Nov 2009 Emergency Calling Code
Nov 2009 Community Engagement Guidelines
Aug 2009 Interception Guidelines
Dec 2008 Disconnection Code
Nov 2008 Mobile Content Code
Nov 2008 Unauthorised Use of Mobile Phones
Feb 2008 Premium Messaging Services Code
Dec 2007 Co-siting Code
Nov 2007 Customer Complaints Code
Nov 2006 Customer Transfer Code

- Customer Transfer Code - Regulated
- Customer Transfer Code - Non Regulated


 

Reports

Date Title
Apr 2009 Information Reporting - Broadband Performance Monitoring Report
Jul 2008 TCF Telecommunications Service Obligation for Local Service Report
Dec 2006 Local Loop Unbundling and NDSL Phase 1 Report
May 2006 Electronic Number (ENUM) Report
Apr 2006 Pandemic Planning Report


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Submissions

Date Title
Jul 2010 Joint Submission on Transparency in relation to Trans-Tasman Mobile Roaming Services
Jun 2010 Copyright (Infringing File Sharing) Amendment Bill
Mar 2010 Anti-Counterfeiting Trade Agreement (ACTA)
Feb 2010 IR BB Performance Monitoring Working Party Submission on Commerce Commission Draft Report
Oct 2009 TSO Reform and Rural Broadband
Aug 2009 Ministry of Economic Development Copyright s92a Proposal
Jul 2008 Discussion Paper on Dual Feed: Review of Technical Elements for the NZ Telecommunications Environment
Sep 2008 Commerce Commission Draft Report on Numbering Management in NZ
May 2008 Sub-Loop Recommendations
Oct 2007 Interference Management Plan Issues Assessment
Oct 2007 Telecommunications Service Obligations (TSO) Regulatory Framework
Sep 2007 Backhaul STP
Aug 2007 National Environmental Standards for Telecommunications Facilities
Jun 2007 UBA STP
May 2007 LLU and Co-location STP's
Aug 2007 Telecommunications Amendment Bill
Jun 2006 Relay Service Shareholder Review


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Number Portability

Date Title
Nov 2009 LMNP Terms
Jan 2008 Network Terms
Dec 2009 Operations Manual

DETERMINATIONS:
Nov 2009 - Decision 684 dated 27 November 2009 (Clarification 5)
Dec 2007 - Decision 612 dated 20 December 2007 (Clarification 4)
Jun 2007 - Decision 605 dated 22 June 2007 (Clarification 3)
Mar 2007 - Decision 600 dated 30 March 2007 (Clarification 2)
May 2006 - Decision 579 dated 17 May 2006 (Clarification 1)
Aug 2005 - Decision 554 dated 31 August 2005

Miscellaneous

Date Title
2007 TCF Website Acronyms
2007 Service Provider Customer Transfer Contact Details Template
2003 Telecommunications Information Privacy Code 2003


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Last Updated 29 Jul 2010